UPOINT:: Linux Web Hosting:: FAQ:: Email

What types of email addresses can I setup?

Basically there are two types of email addresses:

(1) A forwarder email address

This is a "mimic" email address without a mailbox. All emails sent to this address will be automatically redirected to another email address you specified. For example, all emails sent to you@yourdomain.com are redirected to you_2002@gmail.com.

(2) An email address with an actual mailbox

This is a physical place where all your incoming emails are stored. To retrieve the emails, you may use an email client (such as Outlook Express or ThunderBird) or use a browser to access Webmail. Instruction for setting up the email client is described below.

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How do I access my email accounts from a browser?

Point your browser to www.yourdomain.com/webmail . You will be prompted for the username and password of your email account. Enter your FULL email address as the username (e.g. xxxx@yourdomain.com). Webmail is a very useful and convenient way to read and send emails when you are traveling or managing emails in an Internet cafe.

After logging in, you can use the web-based software (Horde or SquirrelMail) to manage your emails.

         

Webmail is only for email addresses with mailboxes. It is not for forwarder email addresses.

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What are auto-responders?

You can set up auto-responders to automatically respond to incoming emails. Meaning, when someone sends you an email, he will receive an automatically replied email.

Each account plan comes with a pre-specified amount of auto-responds. Auto-responders can be set under the Webmail at www.yourdomain.com/cpanel

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What is BoxTrapper (as seen when you logged into Webmail)?

BoxTrapper is a mechanism to reduce spam mails. It prevents some automated software from sending spam mails to you.

When someone sends you an email for the FIRST time, he will receive an auto-replied email requesting him to click on the link in that email to verify his email address. After clicking the link, his email address will be added to the white list (as opposed to block list). Without verifying his email address, his email will be discarded.

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How do I setup my email accounts for my desktop email clients (e.g. Outlook, Outlook Express, ThunderBird etc)?

      

Incoming mail (POP3): yourdomain.com
Outgoing mail (SMTP): yourdomain.com (or the one provided by your Internet connection ISP)
Account name (username): xxxx@yourdomain.com (use FULL email address)

Server port number:
   - Outgoing mail (SMTP): 25
   - Incoming mail (POP3): 110

This server requires a secure connection (SSL): - unchecked -
Log on using Secure Password Authentication:
- unchecked -
Outgoing mail server. My server requires authentication: - unchecked -

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How do I access my email accounts from my mobile phone using WAP or GPRS?

* Please note that your mobile phone might use different descriptions.

Protocol: POP3
Incoming server: 75.125.242.114
(do not use yourdomain.com as for desktop email client setup)
Incoming port: 110
Outgoing server: 75.125.242.114
(do not use yourdomain.com as for desktop email client setup)
Outgoing port: 25
Mailbox/username: xxxx@yourdomain.com or xxxx+yourdomain.com
(use the "+" sign if you cannot enter "@")
Password: Enter the password of your email account

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